Right of withdrawal for Consumers and model withdrawal form
A. Right of withdrawal for Consumers within distance selling contracts / conclusion of contracts in online-shop
Consumers – Consumer is every natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession – may withdraw from their contractual declaration within contracts for valuable consideration under following conditions:
a) In case of contracts for one or more goods that can be shipped in parcels that shall reach the Consumer in a single delivery, which are supplied separately or provided to the Consumer in several separate consignments:
Withdrawal instructions
You have the right to withdraw from this contract within 14 days without giving reason.
The withdrawal period will expire after 14 days from the day on which you or a third party other than the carrier and indicated by you, acquires physical possession of the last good.
To exercise the right of withdrawal, you must inform us
(ANTSHOP.at, Daniel Höllwarth
Matzen 7
AT-6235 Reith im Alpbachtal
Tel.: +43 650 3325070
Fax: - In Anmeldung -
E-Mail: support (at) antshop.at)
of your decision to withdraw from this contract by an unequivocal statement (e.g. letter sent by post, fax or e-mail). You may use the attached model withdraw form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as result of such reimbursement.
We may withhold the reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us (ANTSHOP.at, Daniel Höllwarth, Matzen 7, AT-6235 Reith im Alpbachtal). The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handing other than what is necessary to establish the nature, characteristics and functioning of the goods.
b) In case of contracts for one or more goods that cannot be shipped in parcels (cargo) that shall reach the Consumer in a single delivery, which are supplied separately or provided to the Consumer in several separate consignments:
Withdrawal instructions
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving reason.
The withdrawal period will expire after 14 days from the day on which you or a third party other than the carrier and indicated by you, acquires physical possession of the last good.
To exercise the right of withdrawal, you must inform us
(ANTSHOP.at, Daniel Höllwarth
Matzen 7
AT-6235 Reith im Alpbachtal
Tel.: +43 650 3325070
Fax: - In Anmeldung -
E-Mail: support (at) antshop.at)
of your decision to withdraw from this contract by an unequivocal statement (e.g. letter sent by post, fax or e-mail). You may use the attached model withdraw form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as result of such reimbursement.
We may withhold the reimbursement until we have received the goods back, or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us (ANTSHOP.at, Daniel Höllwarth, Matzen 7, AT-6235 Reith im Alpbachtal). The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods. The cost is estimated at a maximum of approximately 139 EUR.
You are only liable for any diminished value of the goods resulting from the handing other than what is necessary to establish the nature, characteristics and functioning of the goods.
c) Exclusion of the right of withdrawal
The right of withdrawal shall be excluded, unless the parties have agreed otherwise, in following contracts:
Contracts as regards the supply of non-prefabricated goods made on the basis of an individual choice of or decision by the Consumer or clearly tailored to the personal needs of the Consumer.
Contracts as regards the supply of goods which are liable to deteriorate or expire rapidly.
Contracts as regards the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications.
Contracts as regards the provision of accommodation other than for residential purpose, transport of goods, car rental services, catering or services related to leisure activities if the contract provides for a specific date or period of performance. This exception shall not apply to contracts for travel services in accordance with § 651a BGB, if these have not been negotiated in the business premises unless oral agreements regarding the conclusion of the contract have been conducted in previous order of the Consumer.
Contracts where the Consumer has specifically requested a visit from the trader for the purpose of carrying out urgent repairs or maintenance; this shall not apply if, on the occasion of such visit, the trader provides services in addition to those specifically requested by the Consumer or goods other than replacement parts necessarily used in carrying out the maintenance or in making the repairs.
d) Premature expiration of the right of withdrawal
The right of withdrawal shall expire prematurely, unless the parties have agreed otherwise, as regards the following:
Contracts as regards the supply of sealed goods which are unsuitable to return for reasons of health or hygiene and that have been unsealed after delivery,
Contracts as regards the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items,
Contracts as regards the supply of sealed audio or video recordings or computer software which were unsealed by the Consumer.
B. Model withdrawal form
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- To:
ANTSHOP.at, Daniel Höllwarth
Matzen 7
AT-6235 Reith im Alpbachtal
Fax: - In Anmeldung -
Email: support (at) antshop.at
- I/We(*) hereby give notice that I/We(*) withdraw from my/our(*) contract of sale of the following goods(*)/provision of the following service (*)
- Ordered on(*)/received on (*)
- Name of consumer(s)
- Address of consumer (s)
- Signature of consumer(s) (only if this form is notified in writing)
- Date
_______________
(*) Delete as appropriate