1. Delivery
The delivery is carried out via the following providers, or via the following options:

Post - Express
Only orders are taken until 07:00. Shipment every Monday and Thursday. (Ants only Monday)
No delivery on Sundays or holidays.
Returns: depending on weight and selecting your country, the shipping costs in the basket are displayed.
 
Post
Only orders are taken until 07:00. Shipment every Monday and Thursday.
No delivery on Saturdays or holidays
Returns: depending on weight and selecting your country, the shipping costs in the basket are displayed.


2. Ready for shipping
The goods are handed after receipt of the purchase price plus shipping and payment charge on our account at the shipping company.
Should there be a delay, we will inform you immediately after becoming aware of, about.

3. Shipping charges
The price of shipping is calculated from the weight of the product plus weight of the packaging. The current price is shown in the basket.

4. Prices and Taxes
Austria: All prices include the current VAT.

5. Live animals (subject to change)
The shipment of live animals (ant colonies and feed Animals) takes place only within the EU. Within the EU, there may be different import regulations, please consult to your local veterinary office.

Shipping temperatures of living goods
(night temperatures):
North-Central European species = > 0°C (or> -5°C Express with Heat pack)
Southern European species = > +5°C (or> 0°C Express with Heat pack)
Tropical species = > +10°C (or> +5°C Express with Heat pack)
(daytime temperatures):
North-Central European species = <+30 °C
Southern European species = <+30 °C
Tropical species = <+30 °C

Please contact us, if something is unclear or you have any questions:
Phone +43 650 3325 070
Email: support (at) antshop.at

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.